The UtilityClick team is a group of passionate individuals – here to support energy brokers, not compete against them.
Over the last three years, we’ve spoken with, demoed to and visited hundreds of energy brokers operating in the UK market. This means we’ve been exposed to the systems and processes which drive the utilities business and have a solid understanding of the options out there for improving and automating portfolio management and procurement. The variety of approaches is fascinating, and that’s really why our system has become such a comprehensive behemoth – able to cater for the unique preferences of our customers from sector-focused consultancies, through major corporate clients up to national call centres.
But whilst the difference in approach between TPIs is understandable (particularly given the restrictions in system options until we came knocking), there is one flaw which surprises me to this day. Some systems out there aren’t just built for brokers – they’re built and operated BY brokers. In effect, TPIs across the country are trusting their valuable customer portfolios to their competitors, but using systems derived from TPIs themselves.
UtilityClick are different. We’re energy experts, but we aren’t a TPI. We don’t broker contracts, we don’t deal in data and we certainly don’t charge commissions. We’ve stuck closely to our original business plan in preserving our independence as a software services provider who build systems that work, with no strings attached.
So if you’re using software owned or operated by a broker…maybe it’s time to think about your options!