Full Support As Standard
Regular Two-Way Feedback
Allow us to continually monitor, review and help to improve:
- Customer acquisition and retention.
- Depth of interaction with the platform and quantification of benefits to date.
- Business administrative processes and improvements.
- Platform features, improvements to maximise user experience for your business.
We ensure that your staff are fluent in the UtilityClick platform and the benefits it brings to your business, and to them as individuals:
- Complementary training for new subscribers to ensure smooth and beneficial adoption.
- Complementary training for new modules or features.
- Customised training sessions for new staff, or refresher sessions for existing staff.
- Bespoke training sessions on all aspects of the energy industry.
Ongoing support from an industry expert account manager, who knows your business and the challenges you face:
- Dedicated single point of contact from an experienced Account Manager.
- Quick and complementary turnaround in resolution of queries.
- Additional outsourced administrative support available upon request to ensure you take maximum advantage of the platform.