We’ve reinvented the supplier billing process.
For a broker, energy procurement is just the beginning of a long and challenging trail of administration. Sales, customer management and retention are important business functions for any third party intermediary (TPI) – but the admin in dealing with an ever-growing stack of paperwork, consumption requests, queries, invoicing and payment reconciliation is a minefield for which many are ill-prepared. Let’s take a quick look at the steps involved:
- A Consumption Request is a necessary starting point, involving the collation of meter information. But this isn’t just a simple list. To keep the supplier happy, the broker’s task is to identify meters eligible for a consumption update, considering the payment terms of the supplier (% on sign-down / live / end / anniversary dates, or monthly / quarterly in arrears). Ensuring meters are not missed and gaps are not created is a task in itself.
- On Receipt of Consumption data, the broker must update its own systems, for every meter and customer, to ensure the consumption data received from the supplier is in line with original tender expectations. For those that aren’t, queries need to be raised and resolved.
- The Consumption Request can then be issued to the supplier in order to start the payment process.
Compounding this, the process must be followed for every supplier with whom the broker has an agreement, and on a regular (often monthly) basis.
At UtilityClick, we recognise this challenge. That’s why we made the decision to dream up a solution. A product that offers instant generation of the data required to streamline the commission process, and to free up your time to expand your customer base and focus your time on what you do best – customer management and energy procurement.
UtilityClick Analytics builds on the backbone of our comprehensive Procure CRM system, to lead you through the process of consumption request, consumption receipt and commission request, in a matter of a few clicks. Generate immediate listings of every meter due for a consumption update, including calculation of expected consumption. Upload consumption data received from the supplier directly into the system to update your meter information for future tendering. Automatically generate commission request information to invoice out to the supplier.
And it goes much further than that. Beautiful charting & reporting seamlessly forecasts your commission to give you a solid understanding of what you can expect from each supplier & customer on a month by month basis.
And we can’t wait to show you.