2017 has been a fantastic year for development. And now we’re refocusing in the run up to the holidays.
The last 12 months of platform development has certainly been a journey. Definitely exciting, frequently eye-opening and (choosing to censor myself a little here) – often “high pressure” to say the least! Looking at how we hoped the business to develop, we’ve certainly accelerated our plans – and the software as it is today is light years ahead of where it was 12 months ago. Opening our doors to the UK’s energy brokers has revealed the true diversity of their requirements, the differences in how they operate and what they expect in a cloud-based software platform.
Following a deliberate model of learning and validation, system features and the order in which they have been developed has been prioritised based on by the progression in our customer base and a bucket-load of advice we’ve received along the way, from industry veterans and software experts alike. We have come to believe in small, frequent updates to keep things fresh and test user acceptance – and according to our development log, we’ve made 65 software releases / patches over the last 12 months. That’s hundreds of features, hundreds of tweaks, hundreds of design improvements and thousands of hours of development and testing into the wee hours.
The direction the system takes will always be in the interest of our customer base. The options we have from here onwards are almost limitless and as directors of the business, it’s often frustrating when we cannot develop everything immediately (or at all). And sometimes it’s important to step back and look at the priorities from a distance.
Our focus for the rest of 2017 is optimisation and infrastructure. Investment behind the scenes to keep things running smoothly, and to ensure an optimal experience for all of our users irrespective of the variation in their business size, processes and target sectors. Our developers remit until Christmas is to enhance our existing offering and maintain the current features which are so valuable to our customers. The bad news is that we’ll be releasing fewer new features in the run up to the festive season, but on the flip side this paves the way for an even better UtilityClick system in 2018!
But our doors are always open! The feature and change requests we receive are welcomed and always considered extremely carefully – that’s the basis of our business model and we’ll continue to operate in this way. Besides – what else are Andy & I supposed to talk about over the Xmas turkey?!